Effective date: September 22, 2026
Last updated: September 22, 2026
These Terms of Use and Medical Disclaimer govern your access to and use of welgenone.com and related webpages, forms, resources, and online services operated by Welgen Global Enterprises, LLC, doing business as Welgen One (“Welgen One,” “we,” “us,” or “our”).
Please read these terms carefully. By accessing or using this website, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, do not use the website.
1. Website Purpose
This website provides general information about Welgen One, our healthcare and wellness services, preventive health screenings, corporate wellness programs, digital health resources, patient engagement services, remote patient monitoring, and related programs.
The website may also allow you to request information, contact Welgen One, begin registration, access a third-party patient portal, or request an appointment or service.
Information on this website is provided for general educational, informational, and administrative purposes. It is not intended to replace an evaluation, diagnosis, recommendation, or treatment plan provided by a qualified healthcare professional who is familiar with your individual circumstances.
2. No Medical Advice
Website content, including articles, graphics, videos, program descriptions, screening information, health-risk information, frequently asked questions, and other materials, does not constitute medical advice.
Do not use website content to diagnose a condition, select a treatment, change a medication, discontinue medical care, or delay seeking professional medical assistance.
Always consult an appropriately qualified healthcare professional regarding symptoms, medical conditions, medications, laboratory results, screening results, nutrition, exercise, treatment options, and other health-related decisions.
Reliance on information available through this website is at your own risk.
3. No Provider-Patient Relationship
Accessing this website, submitting a general contact form, subscribing to communications, reading educational content, or sending an email does not create a provider-patient relationship between you and Welgen One or any affiliated healthcare professional.
A provider-patient relationship is established only after all required registration, consent, eligibility, clinical, and acceptance procedures have been completed and an authorized Welgen One healthcare professional has agreed to provide care.
Submission of an appointment or service request does not guarantee acceptance as a patient, confirm an appointment, or establish a professional relationship.
4. Medical Emergencies
Do not use this website, a website form, email, text message, or patient-portal message to seek emergency medical assistance.
If you believe you are experiencing a medical emergency, call 911 or your local emergency number immediately, or go to the nearest emergency department.
Website messages and electronic communications may not be reviewed immediately. Welgen One does not guarantee a response within any particular period.
5. Screening and Wellness Information
Health screenings, biometric measurements, questionnaires, risk assessments, remote monitoring information, and wellness evaluations may help identify potential health risks. They do not necessarily establish a diagnosis or rule out a medical condition.
Screening results may require confirmation, clinical interpretation, additional testing, or follow-up with a qualified healthcare professional.
A result that appears to be within a reference range does not guarantee that you are free from illness or health risk. A result outside a reference range does not automatically establish that you have a disease or condition.
Follow all instructions provided with your screening or monitoring service and seek appropriate medical follow-up when advised.
6. Remote Patient Monitoring and Digital Health Services
Remote patient monitoring devices, mobile applications, connected platforms, and digital health services may support care but are not substitutes for emergency services, direct clinical evaluation, or your own judgment regarding urgent symptoms.
Technical limitations, loss of connectivity, user error, device malfunction, delayed data transmission, or incomplete information may affect the availability or accuracy of remotely collected information.
Unless Welgen One specifically tells you otherwise in writing, do not assume that transmitted information is being continuously or immediately monitored.
Use devices and digital health services only as instructed. Contact the appropriate healthcare professional if you have questions about a device, measurement, symptom, or care plan.
7. Eligibility, Availability, and Location
Healthcare services may not be available in every location or to every individual. Availability may depend on your location, age, medical circumstances, program eligibility, employer arrangement, insurance coverage, provider licensure, scheduling capacity, and other requirements.
Website content does not represent that a particular service is legally or clinically appropriate in every jurisdiction.
Welgen One may accept, decline, suspend, or discontinue a service request when permitted by law and professional obligations.
8. Insurance, Benefits, and Payment Information
References to insurance plans, employer benefits, coverage, reimbursement, eligibility, or expected costs are general information only and do not guarantee payment.
Insurance participation does not guarantee that a particular service, test, device, program, or healthcare professional is covered under your specific plan.
Coverage and patient responsibility may depend on deductibles, copayments, coinsurance, network status, medical-necessity requirements, prior authorization, plan exclusions, benefit limits, and other terms established by your insurer or benefit plan.
You are responsible for confirming coverage directly with your insurance company or plan administrator and for paying amounts assigned to you under applicable agreements and policies.
Cost estimates are not guarantees. Final charges may differ based on services actually provided, insurance processing, additional testing, or other circumstances.
9. Appointments and Registration
Appointment requests are subject to availability and confirmation. An appointment is not scheduled until you receive confirmation through an authorized Welgen One communication or scheduling system.
You agree to provide accurate, current, and complete information during registration and scheduling.
Cancellation, rescheduling, late-arrival, payment, and no-show policies may be provided separately. Those policies become part of your agreement when they apply to a requested service.
10. Patient Portal and Account Security
Some website links may direct you to a patient portal or other third-party service used for registration, scheduling, payment, forms, records, laboratory information, or secure communications.
You are responsible for protecting your username, password, access codes, and devices. Do not permit an unauthorized person to access your account.
Notify Welgen One or the applicable portal provider promptly if you believe your account has been accessed without authorization.
You are responsible for reviewing and complying with any additional terms and privacy notices presented by the patient-portal provider or other third-party service.
11. Electronic Communications
When you provide contact information, you authorize Welgen One to respond through the communication methods you select or otherwise permit, subject to applicable law and your communication preferences.
Ordinary email and text messaging may not be encrypted. Do not send detailed medical information, medical records, Social Security numbers, payment-card information, or other sensitive information through an ordinary contact form, standard email, or unsecured text message.
Use Welgen One’s designated secure patient portal or another approved secure method for sensitive health information.
If you consent to text messages, message frequency may vary and message and data rates may apply. Consent to promotional text messages is not a condition of purchasing goods or services. You may reply STOP to opt out or HELP for assistance.
12. Privacy and Health Information
Your use of the website is also subject to our Privacy Policy.
If Welgen One maintains protected health information about you as a HIPAA-covered healthcare provider, that information is also governed by our Notice of Privacy Practices.
The Privacy Policy and Notice of Privacy Practices address different types of information and should be reviewed separately.
13. Accuracy of Website Information
Welgen One makes reasonable efforts to provide useful and current information. However, healthcare knowledge, technology, insurance requirements, program availability, prices, personnel, locations, and regulations may change.
We do not guarantee that all website information will always be complete, accurate, current, or free from typographical or technical errors.
Welgen One may correct, update, remove, or revise website information at any time without prior notice.
If website information conflicts with instructions provided directly by an authorized Welgen One healthcare professional concerning your care, contact the professional for clarification.
14. No Guarantee of Results
Healthcare, screening, wellness, monitoring, and patient engagement outcomes vary among individuals and organizations.
Welgen One does not guarantee a particular clinical result, improvement, diagnosis, business outcome, cost reduction, insurance determination, participation rate, or level of engagement.
Results may depend on individual health, medical history, participation, adherence, genetics, environmental factors, program design, employer involvement, available technology, and circumstances outside Welgen One’s control.
15. Exercise, Nutrition, and Wellness Content
General exercise, nutrition, lifestyle, and wellness information may not be appropriate for every person.
Before beginning an exercise program, changing your diet, taking a supplement, or making another significant health-related change, consult an appropriately qualified healthcare professional, particularly if you have an existing condition, take medication, are pregnant, or have experienced concerning symptoms.
Stop an activity and seek appropriate medical attention if you experience chest pain, fainting, severe shortness of breath, severe pain, a sudden neurological symptom, or another potentially serious reaction.
16. Testimonials and Individual Experiences
Testimonials, reviews, case examples, and individual experiences reflect the views and circumstances of the individuals involved.
They do not guarantee or predict that another person or organization will experience the same or similar results.
Individual results vary. A testimonial should not be interpreted as medical advice, a promise of results, or proof that a service is appropriate for you.
When legally required, Welgen One will disclose material relationships, compensation, or incentives associated with an endorsement or testimonial.
17. Third-Party Websites and Services
The website may contain links to patient portals, laboratories, insurers, payment processors, mapping services, social-media platforms, healthcare resources, or other third-party websites and services.
Welgen One does not control and is not responsible for the availability, accuracy, security, accessibility, content, privacy practices, products, or services of independent third parties.
A link does not necessarily constitute endorsement or guarantee of a third party.
Your use of a third-party service is governed by that party’s terms, notices, and policies. Review those materials before providing personal or health information.
18. Intellectual Property
The website and its original content, design, text, graphics, photographs, videos, logos, program names, downloads, and other materials are owned by or licensed to Welgen One and are protected by applicable intellectual-property laws.
Welgen One grants you a limited, revocable, nonexclusive, nontransferable right to access and use the website for lawful personal or internal business purposes.
Except as permitted by law or authorized by Welgen One in writing, you may not:
- Copy, reproduce, republish, sell, license, or commercially exploit website materials
- Modify, translate, distribute, or create derivative works from website materials
- Remove copyright, trademark, or ownership notices
- Use Welgen One’s name, logo, or branding in a way that suggests an unauthorized affiliation or endorsement
- Frame, mirror, scrape, or systematically extract website content
Permission requests may be submitted using the contact information below.
19. Acceptable Use
You agree not to:
- Use the website for an unlawful, fraudulent, harmful, or abusive purpose
- Submit false, misleading, or impersonated information
- Attempt to gain unauthorized access to an account, system, database, or network
- Interfere with website security, availability, or performance
- Upload malware, malicious code, or harmful material
- Use automated systems to access or extract information without written permission
- Violate another person’s privacy, confidentiality, intellectual-property, or legal rights
- Use website communications to harass, threaten, or harm another person
Welgen One may restrict or terminate website access when we reasonably believe these terms have been violated or access presents a security, legal, or operational risk.
20. Website Availability and Security
We do not guarantee that the website or every feature will be continuously available, uninterrupted, secure, or error-free.
Maintenance, software updates, cyber incidents, hosting interruptions, telecommunications failures, natural events, or circumstances outside our control may affect availability.
Welgen One may suspend, modify, or discontinue any website feature without prior notice.
21. Disclaimer of Warranties
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Welgen One disclaims warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, and uninterrupted availability.
Nothing in this section excludes a warranty or legal protection that cannot lawfully be excluded.
22. Limitation of Liability
To the fullest extent permitted by law, Welgen One and its owners, officers, directors, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website.
This limitation includes damages associated with lost data, lost revenue, lost opportunity, service interruptions, reliance on website content, unauthorized access, viruses, third-party services, or technical failures.
Nothing in these terms limits liability that cannot lawfully be excluded or limited, including liability arising from professional healthcare services to the extent applicable law prohibits such limitation.
The limitations in this section apply only to use of the website and do not alter rights or responsibilities arising from a separate written patient, customer, employer, partner, or healthcare-services agreement.
23. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Welgen One and its owners, officers, directors, employees, contractors, agents, and affiliates from claims, liabilities, losses, and reasonable expenses arising from your unlawful use of the website, violation of these terms, or infringement of another person’s rights.
This provision does not apply where prohibited by law and does not require a patient to indemnify Welgen One for Welgen One’s professional negligence or violation of applicable healthcare law.
24. Governing Law
These terms are governed by the laws of the State of Georgia and applicable federal law, without regard to conflict-of-law principles.
Unless another agreement or applicable law requires otherwise, disputes concerning website use will be brought in a court of competent jurisdiction located in Fulton County, Georgia.
Nothing in this section prevents you from exercising a statutory privacy, consumer-protection, or healthcare right in another jurisdiction when that right cannot lawfully be waived.
25. Changes to These Terms
Welgen One may update these Terms of Use and Medical Disclaimer to reflect changes in our website, services, technology, or legal obligations.
The revised terms will be posted on this page with an updated revision date. Changes become effective when posted unless a different effective date is stated or applicable law requires additional notice.
Your continued use of the website after revised terms become effective constitutes acceptance of those terms.
26. Severability and Waiver
If a provision of these terms is found unenforceable, the provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
Welgen One’s failure to enforce a provision does not waive its right to enforce that provision later.
27. Entire Website Agreement
These terms, together with our Privacy Policy, Cookie Policy, Notice of Privacy Practices, and any other policies expressly incorporated by reference, constitute the agreement governing use of the public website.
Separate patient, customer, employer, partner, program, payment, or service agreements may also apply. If a separate signed agreement conflicts with these website terms, the separate agreement will control with respect to its specific subject matter.
28. Contact Us
Questions about these terms may be directed to:
Welgen Global Enterprises, LLC
Doing business as Welgen One
309 East Paces Ferry Road NE, Suite 400
Atlanta, Georgia 30305
United States
Email: info@welgenone.com
Telephone: 770-212-0015
Toll-free: 866-411-9354
Website: https://welgenone.com